JC Residency is renowned as one of the Best Hotels in Madurai, offering guests a wide array of comforts and services. We desire to serve our guests with all the comforts and facilities they have been searching for. Located at the heart of the city, JC Residency is a top choice hotel for most corporate and leisure travellers. We are among one of the finest inclusion in the conglomeration of luxury boutique hotels in Madurai. Apart from accommodation, the hotel acts as an artistic centre with exhibitions of painting, photography and presentations that will surely make your stay enjoyable and memorable. The concept of the place combines artwork with an exquisite multi-cuisine restaurant.
At JC Residency, even with a cup of delicious coffee in incredibly warm atmosphere among complete strangers, but very friendly people you will feel truly happy. The conditions that are present were created for business people to talk and do business, free Wi-Fi internet access, improved lighting in the workplace. Contemporary styling, affable service and distinctive southern appeal are some of our addendums that let you relax, unwind and refresh to the fascinating hues of a vibrant heritage native to the city also known as the "The Athens of the East".
We envisage delighting our discerning customers with authentic and engaging experience through a cultural kaleidoscope of handpicked, differentiated and meaningful localised offerings tha hightlight the rich heritage, effervercent culture, eclectic cuisine & other finer nuances of aregion. All of this, undoubtedly served with our distinct Southern charm, genuine warmth and hospitality.
To be the Best in Class Hotel providing good value for money through effortless chic, superior comfort and world class amenities driven by professional and affable service.
To render impreccable personalised care towards guests' business and leisure needs in a homely "Guest-First" enviroment with much attention to detail and ofter going beyond the brief.
To set and maintain a benchmark in quality, safety and sustainability.
JC Residency is committed to provide services of accommodations and Food & Beverages to the Guest by adhering to the following stated policy actions:
- Plan, develop and provide Quality service to exceed Guest expectations.
- Identify the risks and opportunities in all the process of the organization.
- Enhance competencies and involvement of all employees and encourage teamwork and positive problem solving process.
- Continually implement and improve our Quality Management system.
- Integrating Quality Objectives to JC Key PerformanceIndicators (KPI).
- Management commitment and active participation insustaining a Quality culture throughout the Organization.
- Comply with all applicable legislation, regulatory requirements.